PRIVACY POLICY
Last Updated: July 17, 2025
At ClothesCraft, your privacy matters to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or make use of our website clothescraft.in (the “Site”), or interact with any of our related services (collectively referred to as the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you’re not comfortable with any part of it, we kindly ask you not to use our Site or Services.
Updates to This Privacy Policy
We may refresh this policy occasionally to reflect updates in technology, legal requirements, or our practices. When we do, we’ll revise the "Last Updated" date above. If the changes are significant, we’ll make sure you’re informed appropriately.
What We Collect and Why
We collect certain types of information depending on how you interact with us, to provide you with the best shopping experience and to keep our platform safe and efficient.
Here’s how your data helps us:
To communicate with you — for customer service, queries, or order updates
To enhance our services — including improving the Site experience and fixing bugs
To fulfill your orders — managing payments, shipping, and returns
TYPES OF PERSONAL INFORMATION WE COLLECT
Information You Provide Directly :
When you interact with ClothesCraft, you may provide:
Contact Details: Name, address, email, and phone number
Order Details: Shipping/billing address, order history, and payment status
Account Details: Username, password, and any account-related preferences
Customer Communication: Information you share when you contact our support team
Usage Data :
Through cookies and analytics tools, we gather non-personal technical information such as:
IP address, device type, browser version
Time spent on pages, clicks, and navigation behavior
This helps us understand how our visitors use the Site and how we can improve it.
INFORMATION FROM THIRD PARTIES
We may receive or share information with trusted third-party partners, including:
Payment processors (to securely complete your purchases)
Shipping providers (to get your order to your doorstep)
Analytics tools (to help us improve your experience)
These partners are only given access to data necessary to perform their services and are bound by privacy commitments.
HOW WE USE YOUR INFORMATION
Order Fulfillment: To process payments, manage orders, and handle shipping
Marketing & Promotions: To send updates, offers, or newsletters (you can opt-out anytime)
Security: To detect and prevent fraud, abuse, and security issues
DISCLOSURE OF PERSONAL INFORMATION
We may share your data with:
Service Providers: For payments, fulfillment, analytics, and customer support
Marketing Partners: To deliver relevant ads and promotions
Legal Authorities: As required by law or in the event of business transfers
We do not share sensitive personal information without your consent.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies to:
Enhance your browsing experience
Analyze site traffic and performance
Personalize product recommendations and promotions
USER-GENERATED CONTENT
Any reviews, photos, or comments you post publicly on our Site may be visible to others. Be mindful of what you share publicly, as we cannot control how others use that information.
Links to Other Websites
Our Site may contain links to external sites we don’t control. Please review their privacy policies before interacting with them—we’re not responsible for their content or practices.
CHILDREN’S PRIVACY
Our Services are not intended for children under 13. We do not knowingly collect data from minors. Parents or guardians can contact us if they believe a child has provided us with personal data.
How We Keep Your Data Safe
We apply reasonable industry-standard security measures to protect your data. However, no system is 100% secure. Always use a strong password and keep your login information confidential.
We retain your data only as long as necessary—for your account, legal obligations, or business operations.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request removal of your data
Restriction: Limit how your data is used
Portability: Transfer your data to another provider
Withdraw Consent: Revoke permissions at any time
Appeal: Dispute decisions made regarding data requests
To exercise these rights, contact us at the details below. We may ask for identity verification.
COMPLAINTS
If you’re unhappy with how we handle your information, please get in touch . If you’re still not satisfied, you can file a complaint with your local data protection authority.
INTERNATIONAL USERS
If you’re visiting ClothesCraft from outside India, please note your information may be transferred, processed, or stored in other countries. We make sure any such transfers are handled securely and lawfully.
CONTACT US
If you have any questions or requests regarding this Privacy Policy, please contact:
Email: support@clothescraft.in
Website: https://clothescraft.in