CONTACT US
Let’s Talk — We’re Here for You
Got a question, collab idea, or just vibing with the culture? Hit us up. We’re not corporate – we’re real people who reply.
CONTACT OPTION :
Support Hours:
Monday to Saturday, 11:30 AM – 6:00 PM IST
Stay bold. Stay raw.
Crafted for the streets, powered by the people.
FAQ
> ORDERING & SHIPPING RELATED
Just browse through our shop Or home Page & Click In any product what you like --> choose your size --> Color and hit “Add to Cart.” or “ Buy Now.” Checkout is simple and secure.
We usually ship orders within 48 hours. Delivery takes 4–7 business days depending on your location in India.
You’ll get a tracking link via email/SMS once your order is shipped.
Contact us immediately at support@clothescraft.in. If the order hasn’t shipped, we’ll update it.
Currently, we only ship within India. International shipping is coming soon.
> RETURNS & EXCHANGES RELATED
Easy 7-15 day return or exchange from the date of delivery — no questions asked (product must be unused & in original packaging). Read Return_policy
Email us at support@clothescraft.in with your order ID and reason for return. We’ll guide you through it.
Return shipping is free for damaged or wrong items. For size exchanges or other reasons, charges may apply.
Once we receive and verify the item, refunds are processed within 5–7 business days.
> PRODUCT & SIZING RELATED
Check our Size Guide available on each product page for the most accurate fit.
Most of our designs are unisex unless mentioned otherwise.
Nope. We use high-quality fabric and print — just follow the wash care instructions properly.
All our clothes are made from premium 100% cotton or cotton-blend fabrics. Check product descriptions for details. More febrics we will update day by day.
> PAYMENTS RELATED
We accept UPI, Credit/Debit Cards, Net Banking(soon), and COD (Cash on Delivery).
Yes, COD is available on most orders. A small COD charge may apply as per your area.
Yes, we charge a small advance of ₹60 to ₹100 on COD orders.
Why? - This helps us prevent misuse of COD, avoid unwanted returns, and reduce unnecessary fake or prank orders. It ensures a smoother experience for genuine buyers like you.
Absolutely. We use trusted and encrypted payment gateways for 100% secure transactions.
> ACCOUNT & SUPPORT RELATED
No, but having an account helps you track orders, manage returns, and access exclusive offers.
Click “Forgot Password” on the login page and follow the email link to reset.
Reach us via:
📧 Email: support@clothescraft.in
📲 WhatsApp: +91-XXXXXXXXXX
📱 Instagram DM: @clothescraft786
Absolutely. We use trusted and encrypted payment gateways for 100% secure transactions.
> OFFERS & PROMOS RELATED
Yes! Follow us on Instagram and subscribe to our newsletter to get exclusive promo codes.
No, only one promo code can be used per order.
Reach us via:
📧 Email: support@clothescraft.in
📲 WhatsApp: +91-93823 84533
📱 Instagram DM: @clothescraft786
> GENERAL FAQ
Yes. Many of our drops are limited-run streetwear pieces — once sold out, they’re gone!
Sometimes, but not always. If you see something you love, cop it before it’s gone!
Yes! 100% homegrown streetwear, proudly designed and made in India 🇮🇳